What is Partial Status?
Partial Status is when we partially refund the remains of an order. Sometimes for some reasons we are unable to deliver a full order, so we refund you the remaining undelivered amount.
Example: You bought an order with quantity 10000 and charges 10$, let's say we delivered 9000 and the remaining 1000 we couldn't deliver, then we will "Partial" the order and refund you the remaining 1000 (1$ in this example).
How do I add funds?
You can add funds by clicking on "Add Funds" button on top of the website, or go through this link: https://lasersmm.com/payment/add-funds , then a new screen for adding funds will appear, then you will need to select a preferred payment method from 'PayPal' or 'Stripe' or 'Bitcoin', you will then be taken to another page naming the payment method name and you will need to put the amount of US dollars you'd like to add funds as, then you will be taken to payment. Note that PayPal transaction fees will be charged from your available funds. ( you may also pay with Visa or Amazon gift cards by contacting us through this link: https://lasersmm.com/page/contact-us )
How do I place an order?
You can place an order by clicking on the "New Order" button located top left of the screen, or go through here: https://lasersmm.com/order/new , then select a service for a platform that you'd like to get from the services drop down menu by clicking on the "Select a service"'s arrow (drop down menu) then select a package from the package drop down menu by clicking on "Select a package"'s drop down arrow.. then you should receive a short description in the description field of what you will get, then you can place the link for the correct platform in the "Link" text field, then you place the quantity in the quantity text field, make sure it meets the requirements (Bigger than minimum quantity, less than maximum quantity) and make sure you have sufficient balance, then you should see how much you will be paying overall, then to place the order successfully you need to click on "Place Order" button which is the lowest button located, if done correctly you should get a new order in your order history.
How do I mass order? How do I order a lot of packages at once?
You can mass order by clicking on the "Mass Order" button located top left of the page or go to this link http://lasersmm.com/order/mass-order and you should see a new screen for the "Mass Order" feature, you will then need to get the package ids from the services list also located in top middle of the website or click on this link http://lasersmm.com/services then when you get the ids you like, you go back to the Mass Order screen and in the text field please carefully follow this format to mass order: "package_id|quantity|link" without the quotes. then when done correctly you need to press on "Place Order" to mass order, if done correctly you should successfully see new orders in the order history screen, located in top of the website or go to this link: http://lasersmm.com/orders
Can I get any discounts?
We do not offer any discount, the prices that you see are the prices that you get!
How do I get an API token?
You can get an API token by clicking on your profile name located top middle of the website and clicking from the drop down menu on "Settings" or go to this link: https://lasersmm.com/account/settings , then you should see a settings screen and first thing you should see is "API", to generate the API token you need to press on the "Generate" button to generate the API token, you will then get a link that you can copy, or you can regenerate and get a different token.
How do I change my LaserSMM profile name?
You can keep in mind that no other people will be able to see your order history nor your profile, but if you must want to change your username, you can do so b clicking on your profile name located top middle of the website and clicking from the drop down menu on "Settings" or go to this link: https://lasersmm.com/account/settings , then you should see a settings screen, you will then see a "Name" field with your current username written on it, to change it, you need to remove the username, put a new available username and confirm your password and then click on the "Update" button to update your information, you can also change your time zone by going to the bottom of the settings and selecting a time zone from the time zones drop down menu, default time zone is America (Chicago)
How do I open a ticket? How do I report an issue?
I have a question!
You can open a ticket to report an issue or to ask a general question by clicking on the "Support" button located top of the site, or go to this link: https://lasersmm.com/support , once you are on the support page you should see a "Create New Ticket" button which you can press, along with open tickets and ticket history date, etc. When clicking "Create New Ticket" you will be taken to a new screen where you can put the subject of your inquiry and a textfield for the message or the question, once done you will need to click on the "Create" button, and if you have successfully clicked on the "Create" button you should be taken back to the support page along with your new ticket in your tickets history.